ABOUT AGENCY OWNER LAB

Agency Owner Lab exists
because I lived the exact
problems our clients hire us to fix.

I spent 10 years building, scaling, and running a PR agency. I know what it feels like to wear every hat, to feel like the bottleneck, to hit revenue ceilings that don't move without adding headcount. I also know what it feels like to build systems that change that.

Erin James

THE FOUNDER

Erin James

I spent 10 years building and scaling a PR agency from zero to seven figures. I did all the things agency owners do: wore every hat, managed client chaos, built team structure, installed systems, navigated pricing, and learned how to lead.

I also learned what actually works. Not from theory—from doing it, failing, adjusting, and doing it again. That's what I bring to every founder I work with.

Now, I install those systems inside other agencies. I coach founders who are tired of being the bottleneck. I build frameworks that actually work for service-based businesses. And I'm building a community of agency owners who are doing the same thing.

800+

Agency Founders In Our Community

Across all programs, community, and newsletter

$50M+

In Combined Revenue Scaled

By clients across all programs

10+

Years of Agency Operations

Built and scaled from zero

Join the Community

Connect with 800+ agency founders, access plug-and-play SOPs, AI system templates, and peer support in the Agency OS Community.

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Agency OS Community

SOPs, AI systems, templates, and peer community

Where agency founders get the actual tools — plug-and-play SOPs, AI installs, and templates built for PR and marketing agencies. It's less than one billable hour at a reasonable agency rate, and you can be inside within minutes.

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The Agency Operator is the free weekly dispatch where Erin shares what's actually working inside real agencies right now — the strategic moves, AI systems, and operational shifts. Join 800+ agency owners.

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Agency Owner Lab